For
Windows 2000 and XP***PLEASE review THIS TEXT before attempting to download any drivers from here:
TV TUNER READ ME SUPPORT FOR MODELS: - TV-PCIRC, USBt-Mini, USB2TVT, TV-USBM, TTL1
These TV
tuner products is to transform your Computer into a functioning Analog TV... so
your new Computer "TV" will have the same signal limitations as an analog TV in
the same room.
Serial Numbers
NFKC7S8N9Q04Z4V
8PKD3IFQRV28AYS
BDMOQNKFB808A7L
The Serial Number can be found either
1) on the CD sleeve as a sticker;
or
2) a text (.txt) file on the CD: Explore the CD contents by RIGHT-CLICK on the CD icon and select EXPLORE --> you will see a .TXT file, called sn.txt or serialnumber.txt which can be copied and pasted into the required field.
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System Requirements
· Windows 2000 SP4 or Windows XP SP2
· CPU: Pentium III, 800 MHz or above, though we do recommend you use a better system
· Memory: 64 MB
· DirectX 9.0C
· USB 2.0 Port for USB TV tuners.
· CD-ROM or DVD-ROM Drive
· 500 MB of available hard disk space or above
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Before you install the TV tuner:
***MAKE SURE to insert/plug in the TV tuner BEFORE installing drivers.
We recommend you uninstall any other TV tuner product software/drivers before you begin.... you can reinstall them later.
not all TV tuner products are compatible with one another, and this helps to isolate the issues.
1. Make sure to update necessary Service Packs for Windows:
1. If you are using Windows XP, make sure that you have SERVICE PACK 2 installed on your computer --you can also download it directly from the Microsoft website:
http://www.microsoft.com/windowsxp/sp2/default.mspx
2. If you are using Windows 2000, make sure that you have SERVICE PACK 4 installed on your computer --you can also download it directly from the Microsoft website:
http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.mspx
2. Install Direct X (can also be found on the installation CD):
3. For USB TV Tuner, Be sure to unplug (disconnect) ALL other USB devices attached to your computer to avoid conflict while installing your USB TV Tuner. (They can be reconnected after installation is complete)
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PLEASE NOTE:
1. the black audio cable should be connected to the AUDIO IN port of the sound card, and connected to the AUDIO OUT of the TV tuner
2. the remote sensor should be plugged in when the computer is OFF.
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Error messages during installation:
If you get an error message during installation, or you having difficulty getting basic functionality from the TV tuner, including Blue Screen, most likely the issue is a driver conflict or incorrect installation of the drivers.
We recommend the following to circumvent this problem:
1. First, do a "System Restore" (Start->Programs->Accessories-> system tools -> System Restore) to a point PRIOR to the initial installation of the TV tuner. This is essential as this will insure you have fully removed the old installation of drivers. Simple "uninstall" will not achieve this.
Then, reinstall the TV tuner in a different PCI/IUSB slot. Since the conflict is usually with the Video/VGA adapter we would recommend that you try a pci slot a far away from the Video/VGA adapter as possible. You may need to even switch the video card slot with the TV tuner to get it working. Make sure to only use the CD for installation, do not download drivers or let windows do a n auto install.
IF this does not work...
2. First, do a "System Restore" (Start->Programs->Accessories-> system tools -> System Restore) to a point PRIOR to the initial installation of the TV tuner. This is essential as this will insure you have fully removed the old installation of drivers. Simple "uninstall" will not achieve this.
Then -- after first making sure to have driver CD or at least a download link -- remove the video card from Device Manager profile.
Second, Reinstall the TV tuner BEFORE the video card (as in step 1). After installing the TV tuner, then install the drivers for the video card.
(you may also want to make sure you have the latest drivers for the video card)
IF this still doesn't work...
3. Repeat the same process with the
Sound Card.
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You should at this point see no ! or ? in device manager, and the TV tuner should be able to perform a channel scan in either antenna or cable mode.
IF you are still encountering issues, please email us at http://www.barrel-of-monkeys.com/graphics/services/tecsup.shtml
It would also be helpful to try a 2nd computer before contacting support as this can help isolate the issue to the TV tuner or to a specific computer system.
Please include system, details, as well as purchase information.
1. Store where you purchased
2.
Date of Purchase
3. Order Number
4. Product Code or Item Number
4.
Contact Information: phone number, shipping address, email address
5.
Question (please be sure to include as much detail about your particular system
as possible)
Drivers:
For
Windows 2000 and XP
Drivers:
For Windows Vista
You may need to download this program to open to .rar file. http://www.rarlab.com/rar/wrar37b8.exe